BI Analyst

Claims is a crucial part of If from a financial, people and customer perspective. In Claims we have appr. 1.800 committed claims professionals caring for our customers and taking care of 2 million customer claims. 

You will be a part of Nordic Claims BI & Reporting Chapter in Claims Controlling and Business Development, reporting to Chapter Lead for BI & Reporting. The main area of responsibility for Chapter is to secure world-class business performance follow-up and through data analyses provide business insights to support decision making demands. To support you, we have established close co-operation between Controlling, Business Development, Data Management and Analytics communities. As our BI Analyst, you have mandate to release the power of If’s many data assets to raise automation, optimize digital experiences, improve operational efficiency and increase customer satisfaction. 

In this position you will have a unique opportunity to collaborate and network throughout our organization as well as monitor, analyze, visualize and communicate fact-based intelligence of our operations. You have a key role in drawing conclusions from data and helping business stakeholders translate these into decisions and actions. 

Your responsibility will also be 

Support and challenge the organization on performance and value creation

Contributing to our operational reporting and analysis of results 

Maintaining and developing our current reports

Contributing to the development of a Nordic Datawarehouse by giving input on content and promoting its use in your own and others’ work 

Being a role model, contributing to our professional way of working and knowledge sharing 

About the team

With us, you get the opportunity to become part of a team where everyone walks that extra mile – both for our customers and our colleagues. In an organization built on trust and stability we have the possibility to truly put our hearts into our job. As member of our Nordic team, we expect you to be actively involved in development of Claims reporting and operations. We believe in a Nordic strategy that utilizes best practice across the countries to continue improving performance and customer experience. Being a part of the team, you are also integral in creating an inclusive culture where people feel safe bringing their full selves to work and leverage diversity. And last, but not least; we welcome you to an informal working environment with lots of smiles and a positive attitude, as we have fun along the work. 

We will offer flexible working times and an informal, friendly, and helpful Agile environment. We support a healthy work life balance and flexible remote work opportunities. You will cooperate with colleagues from various parts of the company and get an opportunity to develop your professional skills. We value self-development and support you in your professional development.

Who are you?

You are You are a team player and have strong ability to suggest new ways in which analytics can improve our operations and services for customer and company alike.Based on your experience and analytical skills you have an instinct for what kind of visualization or analytics is best suited to address a business problem. A high sense of responsibility defines you, and you can be trusted to deliver. You enjoy both understanding the big picture but also working with details. You have curios mind with a proactive attitude, and you challenge yourself to grow. 

You also have:

Excellent analytical, data processing, and problem-solving skills 

Excellent skills & experience in using BI tools such as Tableau or Microsoft Power BI

Experience of data transformation and programming (e.g. SQL). 

Self-motivation and ability to work in a delivery-oriented environment 

Agile mindset

Fluency in English and one of the Nordic Languages 

Relevant academic/university degree 

Knowledge of insurance business and digital development in the financial industry and experience with Microsoft Azure is considered a bonus.

One requirement is that you already live in one of the Nordic countries.

Additional facts and recruitment process: 

Application deadline: Last day of application is the 30th of April.