Customer Service Representative Norway W/M

Job Description

You are very customer-oriented and have experience in this field.

You speak Danish fluently or at least, Norwegian fluently in addition to English.

You have a particular interest for sport and outdoor industry ? ️

Have a look on our new job ad ️

Join our customer service team, where you'll deliver efficient and consistent service from start to finish, supported by your expertise and enthusiasm. Your role will include:

Providing excellent proactive customer service by building strong relationships and ensuring seamless communication both internally and externally.Ensuring all customer needs are met and opportunities maximized by accurately interpreting and actioning instructions and requests.Processing customer orders accurately in our IT systems, meeting all SLAs, and upselling additional products and services where appropriate.Taking ownership of all orders to ensure they are completed on time and in full, keeping customers informed professionally and honestly.Establishing and maintaining good communication channels with customers and colleagues to address any problems and issues.Achieving individual and team targets, objectives, and personal development goals.Supporting colleagues as needed and identifying opportunities to enhance existing practices.

Join us and make a difference in delivering exceptional customer service

QualificationsLanguages: Fluency in Danish (or Norwegian) and EnglishIT Skills: Good knowledge of Excel, knowledge of SAP is a plusSkills:Effective interpersonal and communication skillsExcellent attention to detailBe able to work well as part of a team whilst also having the ability to work on own initiative and be self-motivatedStrong customer focusProactiveAbility to thrive in a sale driven team environmentHighly organised with a “can-do” attitudeExperience and passion for the Sports and Outdoor Industry with focus on Golf and Winter SportAdditional Information

Full-time, permanent contract

Position based in Lørenskog, Norway

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