Training Support Specialist

3 weeks ago

Kongsberg, Norway Kongsberg Maritime Full time

Job Overview

We are seeking a versatile professional to join our training department in a multifaceted role that includes operations management, digital content creation, Learning Management System (LMS) administration, and training sales. The ideal candidate will possess a unique blend of creativity, technical proficiency, and sales acumen to contribute to the success and growth of our training programs.

Responsibilities

Digital Content Creation

- Design and develop engaging digital content for various training programs, including presentations, videos, e-learning modules, and other multimedia materials.

- Collaborate with subject matter experts to ensure content accuracy and relevance.

- Utilize graphic design tools and multimedia software to enhance the visual appeal and effectiveness of training materials.

Learning Management System (LMS) Management

- Administer and manage the Learning Management System, including user account management, course creation, and system maintenance.

- Collaborate with IT and external vendors to troubleshoot technical issues related to the LMS.

- Monitor and report on the usage and effectiveness of the LMS, making recommendations for improvements.

Training Sales

- Actively engage in selling training programs to potential clients and organizations.

- Develop and maintain relationships with clients to understand their training needs and propose tailored solutions using CRM tools.

- Collaborate with the marketing team to create sales collateral, proposals, and promotional materials.

- Achieve and exceed sales targets, contributing to the overall revenue goals of the training department

Operations Management:

- Develop and implement efficient operational processes to ensure the smooth functioning of the training department.

- Coordinate logistics for training programs, including venue selection, equipment setup, and materials distribution.

- Collaborate with internal teams to streamline workflows and improve overall departmental efficiency.

Training Program Support

- Provide logistical support for training programs, including participant registration, communication, and materials preparation.

- Assist in the coordination of training schedules and calendars.

- Ensure compliance with training policies and procedures.

Collaboration and Communication

- Work closely with internal stakeholders, including trainers, subject matter experts, and department heads, to gather information and ensure training content meets organizational needs.

- Communicate effectively with team members, participants, and clients to provide timely and accurate information.

Quality assurance

- Understand the important and follow screening and security protocols

- Assess and monitor policies sand procedures to balance customer and company requirements

- Collaborate with various departments to ensure alignment between departments and sister offices

Qualifications

- Bachelor’s degree or relevant experience in logistics, operations management, Instructional Design, Business Administration, Marketing or a related field.

- Proven experience in operations management, digital content creation, LMS administration, and training sales.

- Proficiency in graphic design tools (e.g., Adobe Creative Suite) and multimedia software.

- Familiarity with Learning Management Systems and online training platforms.

- Strong organizational, communication, project management, and sales skills.

Preferred Skills

- Experience with video editing and e-learning authoring tools.

- Knowledge of current trends and best practices in digital content creation, instructional design, and training sales.

- Ability to adapt to changing priorities and work in a fast-paced environment.

- Previous experience in a training or educational setting is a plus.

For questions regarding this position, please contact:

Miguel Angel Lleches, VP Services Training, Rental & SaaS KD Customer Services

Email: 

Marcelino Vicente, HR Manager

Email: 

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