Cash & Store Operation Responsible

4 weeks ago

Bergen, Vestland, Norway H&M Group Full time

ARKET is a modern-day market with a Nordic soul, offering a mix of fashion, homeware and a café while having quality, sustainability and transparency at the core of our business. ARKET's mission is to democratise quality through widely accessible, well-made, durable products, designed to be used and loved for a long time. Learn more about ARKET here.

As the Cash & Store Operation Responsible, you play a crucial role in ensuring that our back-of-house and cash office are both organised and finely tuned for optimal performance. By maintaining high standards and implementation of correction routines, you directly contribute to elevating both direct and indirect customer-service experiences. Your partnership with the management team is key to boosting profitability through smart logistics and efficient store operations.

Key Responsibilities:
  • Offering customers a high level of service, through styling advice, product knowledge and store experience
  • Opening and closing the store and supporting the other members of the management team when required
  • Processing and banking daily sales
  • Inputting payroll
  • Taking ownership of the store audit result and training others on store operations
  • Receiving and processing deliveries
  • Overseeing store operations
  • Being a brand ambassador and providing the best experience for our customers
  • Create a highly organized stockroom following store operations best practices
  • Ensure size availability on the shop floor together with the Store Management team
  • Implement commercial activities including sales in the stockroom
  • Train all colleagues on store logistic training and best practices
What You Need to Succeed:Knowledge
  • You understand what makes a great customer experience
  • Prior retail or customer-facing experience
  • Fluent in Norwegian and English
  • Previous knowledge of cash management & payroll entry is an advantage
Motivation
  • You enjoy working in a team and with customers
  • You find fulfilment in routine tasks and organising yourself and others
Behaviour
  • You express your opinions but are willing to accept and contribute to agreed outcomes
  • You take initiative and personal responsibility for achieving set tasks and providing our customers with a great experience
  • You are self-aware, understand that actions have consequences and are respectful and non-judgemental in your interactions
  • You prioritise efficiently and adapt to sudden changes
  • You communicate clearly and concisely
  • You see opportunities to improve everyday processes
Past Achievements
  • Proven experience in coaching others on logistic routines
  • Experience in back of house and stockroom operation
  • Experience in store operation including store opening and closing routines, processing deliveries.

This is a permanent full-time position in our new store in Bergen. Apply by uploading your CV in English as soon as possible. Due to data policies, we only accept applications through our career page.

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.

Inclusion & Diversity: We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

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