Fashion Advisor
2 weeks ago
The job of a Fashion Advisor is to maximize all sales opportunities whilst maintaining the CHANEL standards in all areas. To create strong client relationships and brand loyalty by ensuring excellent client service, product knowledge and care, personal presentation, and teamwork at all times. To have great styling ability, an entrepreneurial spirit, and be a brand ambassador of the highest order.
The position is based in Oslo and reports hierarchically to the Fashion Boutique Director.
The Impact You Can Create At CHANEL- Acquire and apply high standards of product knowledge and selling skills to maximize all sales opportunities
- Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
- Create a luxurious experience for all clients through providing clients with prompt, professional, warm, and courteous service
- Establish and maintain strong client relationships through thoughtful and consistent outreach
- Offer relevant after sales care, including the appropriate information regarding events and new collections
- Successfully participate in and complete any training provided, acquiring, and applying high standards of selling skills and product knowledge
- The history and heritage of The House of CHANEL
- Being truly service minded
- Utilizing your fashion expertise to inspire others
- Fostering a meaningful client experience centered around inclusion and connection
- Work effectively and efficiently within the team, sharing ideas and contributing to a positive morale
- Minimum 3 years of related experience
- Self-driven, positive and independent person
- High degree of ethics and obsession with customer service and satisfaction
- Fluent in Norwegian and English
You will become part of an affiliate established in 2016, comprising approximately 110 people across Scandinavia. At CHANEL we offer a unique working environment where you are encouraged to better understand the brand, the business, and your motivation. At CHANEL, the foundation of the success starts with the employees who defend the values of excellence, creativity, style, and modernity that ensured the originality of Coco Chanel in her time and continue to do so today. Within CHANEL, a true "culture of quality" exists where everyone shares the values of the Brand that they all are proud to represent. CHANEL is a leading luxury goods brand supporting three key businesses: Fashion; Watches and Fine Jewelry; Fragrance and Beauty.
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