Facilities Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Lysaker, Norway

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Facilities Manager

We are looking for a Senior Facilities Manager for our Work Dynamics business line.

What this job involves

The Senior Facilities Manager will be responsible for the management of a portfolio of client spaces across EMEA and management of a dedicated account team. The Senior Facilities Manager will have responsibility for management of IFM vendors, EH&S, client relationship, budgetary control of services and manage the day-to-day client activities for assigned property/facility and support the account by being the key point of contact for key stakeholders and/or client and will report to the EMEA Account Director.

The role will have responsibility for service quality, soft services, maintenance and operations, contract services, safe working practices, purchasing of material, equipment & supplies and site budgets accuracy.

Key Responsibilities

• Lead a small team- direct line management responsibility for the account
• Ownership of the account
• EH&S and risk management
• Ensure high staff morale, trust and work ethics
• Strong Communication and presentation skills
• Build and maintain an environment that supports teamwork, co-operation and performance excellence within team
• Mentor and enable Training & Development of other team members
• Client/Stakeholder Management
• Monthly management reviews with the client and wider team
• Hold quarterly business reviews with the client
• Proactively engage stakeholders to ensure that on site client's expectations are met
• Build and develop effective client / stakeholder relationships across multiple levels of the organisation
• On-site key point of contact for Facilities in the client's premises
• Ensure vendors are well-managed, delivering services on time and within budget
• Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice
• Plan and manage all contracts to ensure that they are professionally delivered at the right costs
• Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed
• Ensure contracts are continually assessed to deliver best value to the client
• Actively work to ensure that the site's financial operations are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of Ethics
• Ensure the provision of a safe working environment
• Ensure compliance with statutory regulations on fire, health and safety standards
• Recommend continuous quality improvement practices and implement Industry Best Practice operations
• Implement building procedures and performance measures and ensure they are maintained at all times
• Ensure all Critical Environment (CEM) requirements are met
• Review existing operations regularly to reduce costs and improve operational standards
• Ensure escalation procedures and incident reporting procedures are implemented and in place
• Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle's business conduct

Desired skills and experience for this job

• Excellent people skills and ability to interact with a wide range of client staff and demands
• Able to communicate strong in local language and on extended "English" language level
• Knowledge of Occupational Safety requirements & Works Council Relationship
• Strong PC literacy and proven ability to manage daily activities using various systems
• Knowledge of quality management and KPI measurement
• Knowledge of vendor management for specialized services
• Able to communicate professionally in both English & Norwegian
• Proven capacity to understand and interpret commercial contracts and relevant terms
• Budget management and financial analysis skills
• (Optional as still not in scope for JLL) Knowledge of critical facilities and an understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)
• Experience in managing office move and relocation management and delivery
• Tertiary qualification in facilities management, building, business or other related field &/or 3-5 years' experience in facilities, property management, hospitality or related field

We can't wait to see where your ambitions take you at JLL.

Apply today

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

Location:

On-site –Oslo, NOR