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Business Analyst

1 month ago

Oslo, Oslo County, Norway Cloud Insurance Full time

Cloud Insurance is looking for an enthusiastic and solution-oriented Business Analyst with insurance expertise

Want to join a Scale-up where you can make a difference and build your career? Then we welcome you to Cloud Insurance - a SaaS insurtech company, where each employee has a voice that counts If you are a quality freak like us and have big ambitions, this position is your unique opportunity. You'll have many chances to learn and grow, contribute in areas where you excel, and enjoy fun team-building events. Plus, we'll support you every step of the way

Do you have excellent insurance know-how combined with an understanding of core insurance systems? Are you great at identifying problems to devise strategies that will crush roadblocks and keep things moving? Do you thrive when you meet clients, analyse their challenges, and tailor solutions? Do you like working with a global and versatile client portfolio? Then this job is made for you

In this position you will:

  • Be the Business Analyst (BA): Deep dive into the technical capabilities and features of Cloud Insurance's platform.
  • Use your structured, analytical approach to understand how the Cloud Insurance toolkit can be utilised to meet client needs.
  • Create Scope Documents and summarise the client projects into specific requirements by translating the customer needs into development tickets.
  • Be a trusted advisor for key clients, building and maintaining long-term relationships based on transparency, trust, and value delivery.
  • Be our solution specialist and "The Problem Solver": Provide expert consultancy, ensuring clients maximize the value of our platform while delivering measurable business impact through billable services.
  • Create, update and be in charge of the yearly plan for existing clients with regard to solution, timelines, development cycles and budgets.

We are looking for someone with:

  • MSc in technology, business, or another relevant area.
  • Experience as a Business Analyst, or in a related role involving technology and client-facing responsibilities.
  • Genuine passion for frequent client communication and building relationships.
  • Strong interest in understanding technical features and setups (ideally you have a technical background), with the ability to think pragmatically and creatively.
  • Analytical & Structured approach, who is skilled at learning new things quickly, experienced in structuring and prioritising customer requests, and managing priorities.
  • Experience from or knowledge of the insurance sector is an advantage, though not a requirement.

Ideally, you also have:

  • Solution-oriented mindset with a drive to deliver practical outcomes.
  • Empathy and excellent interpersonal skills to foster trust and collaboration with clients.
  • Experience working with agile/scrum methodology.
  • Experience leading or being part of change management processes in digitization projects and guiding customers over to new solutions.
  • Ability to think win-win, balancing client needs with business objectives.
  • Have technical interest and/or have some experience in basic programming languages and a general database understanding.
  • Experience with BI tools (for example Tableau, PowerBI).
  • Experience with the Atlassian suite (Jira, Confluence, Trello).

What can we offer you?

  • Passionate, high-achieving teammates excited to help you succeed and learn.
  • The opportunity to play a key role in a renowned global insurtech SaaS company, with a product that is already loved by our clients.
  • Exciting and varied customers all around the globe.
  • We are a Scale-up in which the whole value chain is appreciated.
  • Flexibility with regards to where and when you work.
  • Social trips and gatherings.
  • Competitive salary.
  • Co-ownership (we want to share the success with you).
  • Our Chief Happiness Officer, Willy.
  • PC/Mac/Phone/reMarkable - All the gadgets you need

This position is based in Oslo, Norway. We have modern offices in Kongens Gate 6 (aka Sjøfartsbygningen), in the heart of Kvadraturen, close to Oslo Central Station.

Feel free to write your application in Norwegian or English.

Still curious? If you want to know more about us, check out cloudinsurance.io, especially the career section and team presentation.

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