HCM Solutions Consultant Customer Onboarding · Oslo office HQ ·

4 days ago

Oslo, Oslo County, Norway CatalystOne Solutions Full time

Are you passionate about digitalizing HR-related processes and helping others succeed? If so, we want you on our team in Oslo

As an HCM Solutions Consultant, you understand the critical role of digitalizing processes in modern companies. We have customers within all industries and many of our customers are global companies, with between 500-5000 employees, that are on a mission to synchronize, quality assure and transform their ways of working. You thrive on creating dynamic project groups, finding effective solutions, and establishing an efficient structure with room to be agile.

You work purposefully and structurally to translate needs and processes into digital solutions and can communicate technical system requirements for new digital practices in everyday life.

You excel at building competencies, facilitating, and inspiring customers to continue their digitalization journey independently. When meeting customers you naturally build strong relationships and deliver exceptional customer experiences, laying the foundation for long-term partnerships.

We offer you the chance to significantly impact future and existing customers by leading or participating in complex implementation projects of our HCM (Human Capital Management) platform. Our goal is to onboard customers in a way that maximizes the value of our platform quickly and empowers them to continue their adoption journey in close partnership with us. The system implementation project is a crucial part of this promise.

What You'll Do as an HCM Solutions Consultant:
  • Partner with Customers: Be curious and gain insights to support, facilitate, and challenge customers, ensuring the best solutions for their unique needs and ambitions.
  • Consultative approach: Utilize strong communication skills to serve as a solution and system expert during configuration and data migration. Conduct customer meetings and facilitate training sessions.
  • Inspire with Insights: Actively share trends, common practices, and other relevant insights to inspire others.
  • Consider the Big Picture: Understand the connections between data, process configurations, reports, and their impact on integrations within the system landscape.
  • Ensure Customer Satisfaction: Minimize time to value while maximizing customer value.
  • Manage Projects Effectively: Secure that the projects are on time, within scope, and budget. Properly document progress, solutions, and decisions using our project tools.
  • Stay Relevant: Contribute to the continuous improvement of implementation methodology and materials in collaboration with the Centre of Excellence and Product Management.
  • Communicate Product Requests: Ensure customer product requests are delivered to Product Management through established channels.
  • Share Knowledge: Actively share knowledge of trends, common practices, and other relevant insights.
Requirements
  • Experience with the implementation of business-critical applications (HCM, ERP, Payroll, T&A etc.).
  • Professional experience working as a consultant
  • Can "talk" IT with HR and vice versa
  • Strong organization and time management skills
  • Excellent communication and leadership skills
  • Contributes to an inspirational and motivating working environment
  • Fluent in Norwegian, as well as English (we require Norwegian for working with customers)
Benefits

As well as your salary, you'll receive:

  • Time Off That Matters: Enjoy a solid 25 days of vacation per year to recharge and regroup.
  • Financial and Health Security: Benefit from a comprehensive pension and insurance package, plus private healthcare.
  • Your Well-being, Your Way: Take advantage of our wellness contribution to stay on top of your health.
  • Tech Tools for Efficiency: Get the job done with a choice of laptop (mac / PC), mobile phone & subscription, and a home internet allowance.
  • Easy Commuting: Offset your commute costs with our public transport allowance.
  • Lunch Made Easy: Skip the hassle and grab a bite at our staff canteen.
  • Flexible Work Setup: Hybrid for your life-work balance.
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