Moderation & Support Careers in Malta - Nordic Speakers
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Moderation & Support Careers in Malta - Nordic Speakers
Job Openings Moderation & Support Careers in Malta - Nordic Speakers
About the job Moderation & Support Careers in Malta - Nordic Speakers
Location: Malta On-site
Schedule: Rotational shifts (07:00 -15:30 / 15:30- 00:00), 5x week
Contract: Indefinite, Full-Time
Languages Required: Any Nordic Language(C1+) + English (B2)
Are you passionate about digital safety and keen to contribute to a secure online community? We're looking for Nordic-speaking Customer Support & Content Moderators to join an international team in sunny Malta
In this hybrid role (70% customer support, 30% content moderation), you'll interact via email and chat only, helping users and ensuring that platforms remain safe and compliant.
Key Responsibilities:
- Respond to customer inquiries via email and chat
- Review and moderate online content (images, text, profiles)
- Apply platform guidelines and local regulations
- Escalate violations and identify workflow improvements
- Meet performance KPIs and contribute to team goals
- Participate in regular training and adapt to various projects and markets
What Were Looking For:
Basic technical skills (MS Office Excel, Word)
Fast learner with strong attention to detail
Ability to work in shifts, including evenings and weekends
No prior experience required full training provided
Clean criminal record or 2 employer references (mandatory upon arrival)
Salary & Benefits:
- 1625 to 1990 euros/monthly
- Quarterly government bonus (~130)
- Performance-based bonus up to 200 twice a year
- Free transport from popular areas (e.g., Sliema, St. Julians, Gzira, etc.)
- Airport pick-up and hotel accommodation (up to 3 weeks)
- Flight reimbursement up to 200 (after 6 months)
- Help finding housing with agency discounts
- Family relocation possible (support only applies to the hired candidate)
Application review
First interview (Microsoft Teams)
Online assessment
Final interview
Offer and onboarding
