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SaaS Operations Manager

1 month ago

Bergen, Vestland, Norway Iddink Group Full time

job requisition id JR-1053

SaaS Operations Manager at itslearning

The purpose of Itslearning is to provide the best digital platform for learning. We believe education should be accessible to all, ensuring that everyone has the same opportunities to succeed.

At itslearning, we're making a real difference for millions of teachers and students around the world, and now we're looking for a new SaaS Operations Manager to join our mission.

As our SaaS Operations Manager, you'll be key to keeping our platform reliable, scalable, and secure. Leading a skilled team of eight engineers who shares your drive for excellent cloud engineering, you'll work closely with our Development and Support Managers to keep our 24/7 operations running smoothly. Reporting to our Technology Manager, you'll have a direct impact on shaping our operational strategy and making it happen. If you're a passionate technology leader who loves tackling challenges, driving innovation, and working with great people, we'd love to hear from you.

At itslearning you'll find people that share the same passion for education. We really believe in our product, and our values reflect the impact it has on users and society. Since 1999, we've been part of the digital evolution in education, and today it's more exciting than ever

Here's what you can expect:

  • Tech Stack: Our platform is hosted on AWS, and we use tools and services like Terraform, ECS, EC2, Splunk, and Zabbix. You'll be part of a team that's constantly optimising, learning, and evolving, releasing new features every week.
  • Impactful Work: Your work will help ensure the stability, security, and performance of a platform that's used by millions. You'll be responsible for improving key ISO 27001 certified processes, from monitoring and autoscaling to crisis management and supplier management.
  • Collaboration: We believe in teamwork. As part of our operations team, you'll work cross-functionally with other departments to make sure our platform serves our users with the highest quality possible.

What We Offer:

  • Competitive salary with pension and insurance benefits
  • A personal competence development plan to help you continue to develop
  • A supportive, inclusive, and friendly work culture where your ideas matter
  • Modern offices in central Bergen with possibility for hybrid working
  • An international work place, where we mostly speak English and Norwegian

Is This You?

We're looking for someone who is:

  • A positive and accountable leader who can motivate and guide a team on day-to-day and larger projects
  • A good communicator who is able to talk tech with engineers and non-nerds alike
  • A seasoned technologist with a background in development, DevOps, or IT operations
  • Strong knowledge of AWS, ISO 27001, and IT management practices
  • Analytical, organised, and proactive in finding solutions
  • Ready to roll up your sleeves and collaborate with cross-functional teams

A degree in Computer Science (BSc or MSc) or a related field is a plus, but what matters most is your experience, people skills, and drive.

If this sounds exciting to you, we'd love to hear from you

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