Nordic Speaker Customer Service Representative

24 hours ago


Oslo, Oslo County, Norway TN Norway Full time

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Nordic Speaker Customer Service Representative, Oslo

Client: Fly work recruitment

Location:

Oslo, Norway

Job Category:

Other

Job Reference:

29c16389976b

Job Views:

3

Posted:

30.03.2025

Expiry Date:

14.05.2025

Job Description:

Do you follow all the latest developments in technology and gadgets? Do you have excellent communication skills in Norwegian? This is your chance to work as a customer representative for one of the Big Five IT companies

What you will do:
  • Communicate with customers via phone, chat & e-mail
  • Track and follow cases to ensure they are closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Assist customers to manage/secure their account & passwords
  • Set-up repairs for hardware-related issues
  • Escalate unresolved cases by contacting 2nd level support Interaction Experts
What you will bring:
  • Fluency in Norwegian
  • Advanced English knowledge
  • Familiarity with iOS and/or MacOS, or comparable technology, is preferred
  • Prior customer support experience would be an advantage
  • Strong troubleshooting skills
What we offer:
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, assistance in finding an apartment - all at no cost to you)
  • Competitive monthly salary + 2 extra salaries per year
  • Referral Program: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture
#J-18808-Ljbffr

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