
Customer Service Advisor Position for Fashion Brand
5 days ago
We are seeking a customer service advisor to join our team in Lisbon.
About the Job:- As a customer service advisor, you will provide exceptional customer service through various communication channels.
- Responsibilities include being a fashion mentor to customers, providing answers and solutions to questions and concerns, and troubleshooting products, orders, payment methods, or shipping issues.
- You will also handle calls for prospects and clients, and be in contact with other departments to redirect related cases and issues.
The ideal candidate will have a native level of German and a good level of English, as well as enthusiasm about fashion and trends.
You will work in a multicultural team, working alongside well-known brands, and will be responsible for creating a positive customer experience.
Apart from the job itself, you can expect a competitive salary package, private health insurance, and relocation support for international candidates.
The company offers a range of benefits, including free Portuguese lessons, cooking classes, and social events.
Relocation support includes reimbursement of initial flight expenses, airport pick-up, yearly two-way flight ticket back to your home country, and help in paperwork.
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