Customer Service Advisor Position for Fashion Brand

5 days ago


Oslo, Oslo County, Norway Blu Selection Full time

We are seeking a customer service advisor to join our team in Lisbon.

About the Job:
  • As a customer service advisor, you will provide exceptional customer service through various communication channels.
  • Responsibilities include being a fashion mentor to customers, providing answers and solutions to questions and concerns, and troubleshooting products, orders, payment methods, or shipping issues.
  • You will also handle calls for prospects and clients, and be in contact with other departments to redirect related cases and issues.

The ideal candidate will have a native level of German and a good level of English, as well as enthusiasm about fashion and trends.

You will work in a multicultural team, working alongside well-known brands, and will be responsible for creating a positive customer experience.

Apart from the job itself, you can expect a competitive salary package, private health insurance, and relocation support for international candidates.

The company offers a range of benefits, including free Portuguese lessons, cooking classes, and social events.

Relocation support includes reimbursement of initial flight expenses, airport pick-up, yearly two-way flight ticket back to your home country, and help in paperwork.



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