Technology Support Professional

5 days ago


Oslo, Oslo County, Norway The Social Gaming Group Full time

About The Job

We are seeking a Technology Support Professional to join our team. As an Installation Technician, you will play a vital role in installing, servicing, and maintaining our exciting range of products. You will work closely with venue staff to ensure seamless product operation and build strong relationships with partners.

Responsibilities:

  1. Install new shuffleboards and tech products, including cameras, computers, wiring, and software.
  2. Provide 3rd-line technical support, troubleshooting issues both remotely and on-site.
  3. Ensure timely servicing and maintenance to minimize product downtime.
  4. Train venue staff on product operation and maintenance.
  5. Build and maintain strong relationships with B2B partners and venue teams.
  6. Host, set up, and dismantle tables for events.
  7. Promote and sell SHUFL+ and accessories.

About You:

We are looking for someone who:

  1. Is hands-on, a practical problem solver with experience in IT systems, electrical/electronic systems, or a tech environment.
  2. Has strong customer service skills and the ability to engage positively with partners.
  3. Can demonstrate proven experience delivering training to individuals and groups.
  4. Is comfortable working in a fast-paced environment, meeting demanding targets.
  5. Is flexible and willing to travel across the country and internationally, sometimes at short notice.
  6. Has the ability to manage their own schedule and work both independently and as part of a team.
  7. Full valid Norwegian driving license which ideally includes category BE. If you don't currently hold a BE category on your driving license but are willing to obtain one we encourage you to apply.
  8. Fluency in English is required; additional languages such as Norwegian, French, Spanish, and Polish are an advantage.

Our Benefits:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • The chance to work with cutting-edge technology.
  • A dynamic and supportive work environment.


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