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The ideal candidate for this Sales Leader position will be a passionate Brand Ambassador and a business leader who conveys the Brand philosophy and values to the local market, the Store team and to the final Client. As a driven business owner, you hold yourself accountable for achieving a successful overall store performance, seamlessly executing all activities to achieve the targets. You guarantee excellence in Client experience, by being present on the sales floor and leading by example to placing the Client above all.
This role requires a strong Staff motivator, promoting team spirit through effective communication, and cultivating a positive and energetic environment, even to the eyes of the Client. You encourage the exchange of information within the team and proactively develop morning briefing on specific topics. You master fully all company tools and applications including IT and digital, and ensure team is constantly informed of relevant updates.
You understand the needs and priorities, train and inspire the Store team on product knowledge, sales techniques, Client Services, and Company policies and procedures. You identify talents within your team to propose for internal development opportunities, sharing the proposal with the Retail Operations Manager in order to define the correct development processes. You guarantee team development through coaching and follow-ups on individual action plans.