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Customer Support Specialist
2 months ago
About the Role
Tietoevry is seeking a highly motivated and organized Customer Support Specialist to join our team in Mo i Rana. As a Customer Support Specialist, you will be responsible for providing excellent customer service to our clients, resolving issues, and improving our processes.
Key Responsibilities
- Provide exceptional customer service to clients via phone, email, and other communication channels
- Resolve customer complaints and issues in a timely and professional manner
- Collaborate with internal teams to improve processes and procedures
- Develop and maintain knowledge of our products and services
- Participate in training and development programs to enhance skills and knowledge
- Meet or exceed performance metrics and targets
Requirements
- Good communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Proficiency in Microsoft Office and other software applications
- High school diploma or equivalent required; degree in a related field preferred
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
About Tietoevry
Tietoevry is a leading IT company that provides innovative solutions to businesses and organizations. We are committed to delivering exceptional customer service and building long-term relationships with our clients.
