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International Operations Coordinator
1 month ago
Indie Campers is a leading campervan marketplace that aims to make road trips accessible to everyone. With a strong focus on customer-centricity and a digital approach, we have developed a comprehensive and expanding array of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.
The RoleWe are seeking a university student or recent graduate who is looking for genuine work experience, vocational placement, or an internship located in our Depot in Nannestad - Oslo. As an International Operations Intern, you will be representing our brand in person, providing our guests with world-class customer service when they start and finish road trips of a lifetime.
Key Responsibilities- Customer service and sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.
- Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits.
- Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.
- Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.
- You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship.
- You are fluent in English, have a work permit, and a valid driver's license (mandatory).
- You like international environments and meeting new cultures.
- You possess a natural talent for connecting with people and have a strong customer service orientation.
- You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty.
- You want a dynamic internship where you can put in practice the theoretical knowledge of your degree.
- All internships are compensated, the amount depending on location, country, and region (accommodation is not included).
- Online and on-the-job training to develop relevant skills to your growth: guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics.
- International opportunities and possibility of integration in Indie Campers after the internship.
