
Technical Account Manager
12 hours ago
About the Position
The Technical Account Manager - ABB Norway will be responsible for providing technical authority and oversight for contract deliverables, maintaining knowledge of plant operations technology, and contributing to plant integrity and uptime.
Your Key Tasks
- Ensure technical excellence in contract deliverables.
- Maintain up-to-date knowledge of the plant's operations technology.
- Collaborate with cross-functional teams to enhance plant performance.
- Analyze and respond to field alerts to minimize risk.
- Support the development and maintenance of the CMDB.
- Develop and implement best practices for production and risk management.
- Collaborate with sales teams to define scope of work, estimate resources, and verify technical specifications.
- Support ABB's ServiceDesk in addressing technical incidents related to plant operations.
- Maintain and manage test systems at the ABB premises in Stavanger.
- Participate in project deliveries to plant sites, including offshore travel and site work.
- Build strong relationships with customers' technical organizations.
Requirements
- Bachelor's degree or equivalent; relevant work experience can compensate for formal education.
- Minimum 3 years of experience within ABB.
- Preferably experience as a technical lead and/or system expert.
- Familiarity with Sleipner and Gudrun systems, including site-specific knowledge and experience, is preferable.
- Ability to support customers and contractors in troubleshooting various systems, including System 800xA, Advant, Safeguard, PIMS, Server/Clients, Networks.
- Capacity to travel offshore on an occasional basis.
- Strong leadership skills.
- Structured and quality-oriented approach.
- Pleasant collaboration with others.
- Effective communication with coworkers and customers.
- High level of professional integrity.
- Fluency in English or Norwegian.
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