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Customer Service Representative

3 weeks ago

Oslo, Oslo County, Norway beBee Careers Full time
Job Description:
As a Sales Advisor, you will be the friendly face of our brand, greeting customers and embodying the heart of our organization.

Your responsibilities will include providing high-level service to customers at every turn, from initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor. You will play a vital role in enhancing the shopping experience by processing deliveries, replenishing stock, and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you will guide customers through their journey, offering genuine assistance and proactive service to uplift and inspire.

Key Responsibilities:
  • Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
  • Proactive; you use your initiative to provide customers with a memorable shopping experience
  • Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
  • You listen to and show interest in others' ideas and opinions
  • You're honest and genuine in your approach
  • You are interested in fashion and trends
  • You are communicative, positive, and open-minded
  • You're willing to learn and adapt
  • You're collaborative, inclusive, and supportive of others


Benefits:
This is a temporary part-time position offering 12-15 hours a week. You will receive a 25% staff discount, usable on all H&M Group brands in stores and online. In addition, you will be included in our H&M Incentive Program – HIP. You will also be part of an inclusive, diverse, and equitable workplace.