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Store Operations Manager

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Oslo, Oslo County, Norway beBee Careers Full time

In this challenging and rewarding role, you will have the opportunity to lead a team of sales advisors, visual merchandisers, and managers to deliver exceptional customer experiences and achieve outstanding sales results. Our stores are the face of our brand, and we need someone who can inspire and motivate our teams to provide world-class service.

Key responsibilities include:

  • Providing top-notch customer service through styling advice, product knowledge, and store experience
  • Analysing sales data and taking ownership of store performance
  • Leading and motivating a team to achieve excellent service standards
  • Recruiting and training new team members
  • Identifying talent and developing career paths for team members
  • Overseeing store operations, including delivery, stock management, and inventory control

To succeed in this role, you must possess strong leadership skills, a passion for delivering exceptional customer experiences, and the ability to adapt to changing circumstances.

Required skills and qualifications include:

  • Good understanding of KPIs, selling reports, budgeting, turnover, and workforce hours
  • Knowledge of Health & Safety standards
  • Understanding of store operation routines
  • Fluent in English
  • Good knowledge of best practice in employee relations