Global Operations Associate

2 weeks ago


Oslo, Oslo County, Norway Indie Campers Full time

**About Indie Campers

We are a leading provider of campervan rentals, offering an unforgettable experience to travelers from around the world. Our team is passionate about delivering exceptional customer service and ensuring our guests have a memorable adventure.

**The Role

We are seeking a highly motivated and organized individual to join our team as a Global Operations Associate - Campervan Experience Manager. This role will be based in our depot in Nannestad - Oslo, Norway, where you will be responsible for providing top-notch customer service to our guests and ensuring the smooth operation of our campervans.

**Key Responsibilities:

  • Front-office activities:
    • Customer service and sales: Manage check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, and upsell road trip extras.
  • Back-office activities:
    • Operations handling: Align reservations with available campervans, verify and prepare campers and road trip extras and kits.
    • Quality control: Maintain campervans in top condition, identify and act on possible maintenance or repair needs.
    • Support activities: Support the team in monitoring existing stock, coordinating fleet of campervans, and troubleshooting operational issues.

**Requirements:

  • You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship;
  • You are fluent in English, have a work permit, and a valid driver's license (mandatory);
  • You like international environments and meeting new cultures;
  • You possess a natural talent for connecting with people and have a strong customer service orientation;
  • You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty;

**What We Offer:

  • A competitive salary of approximately €2,500 per month (net), depending on location, country, and region;
  • Online and on-the-job training to develop relevant skills, including guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics;
  • International opportunities and possibility of integration in Indie Campers after the internship;

**Why Join Us?

We offer a dynamic and supportive work environment, where you will have the opportunity to develop your skills and gain valuable experience in the hospitality industry. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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