Customer Service Ambassador

3 days ago


Oslo, Oslo County, Norway TN Norway Full time
Company Overview

Ria Money Transfer is a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), dedicated to delivering innovative financial services.

We strive to create a world where people can build their lives with confidence and security.

About This Role

This position plays a vital role in providing exceptional customer experiences at our retail locations.

As the face of our company, you will interact directly with customers, ensuring they receive trustworthy, easy, and pleasant experiences.

Main Responsibilities
  • Receive and process various Ria products and services, including money transfers, money orders, and currency exchange.
  • Verify customer information accurately and assist with inquiries about our services, cancellations, or other locations.
  • Recognize issues, propose solutions, or escalate to management as needed.
  • Maintain up-to-date knowledge of Ria's products, services, and policies.
  • Balance cash registers, prepare deposits, and record daily transactions.
  • Perform additional duties as assigned by colleagues and superiors.
Requirements and Benefits
  • Able to work flexible schedules, including weekends.
  • Basic computer skills, including MS Word and Excel.
  • Cash handling experience preferred.
  • A valid work permit is mandatory.
  • At Ria, we value our team members' well-being and growth:
    • Regular leadership training to unlock potential.
    • Internal and external learning opportunities for continuous growth.
    • Internal and international mobility opportunities.
    • Annual employee recognition events and performance rewards.
    • ESPP (Employee Stock Purchase Plan).
    • Exclusive discounts on company products and services.


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