Quality Assurance Advocate

16 hours ago


Oslo, Oslo County, Norway TN Norway Full time

We are looking for a talented Quality Assurance Advocate to join our team in TN Norway. As a Support Quality Associate, you will be responsible for driving quality assurance initiatives, analyzing data, and providing actionable insights to inform business decisions.

Key Responsibilities
  1. Quality Assurance Initiatives: Develop and implement quality assurance initiatives to ensure exceptional customer experiences.
  2. Data Analysis: Analyze data to identify key trends and patterns in customer interactions, and deliver actionable insights to inform business decisions.
  3. Training and Development: Collaborate with enablement teams to create training programs, boot camps, and documentation to enhance customer support capabilities.
  4. Case Management: Evaluate and grade customer cases, provide constructive feedback to support agents, and identify areas for improvement.
About the Role

This is an exciting opportunity to join a world-renowned customer support team and contribute to shaping the customer experience. As a Quality Assurance Advocate, you will have the chance to drive quality assurance initiatives, analyze data, and provide actionable insights to inform business decisions.

Requirements
  1. Analytical Skills: Strong analytical skills and ability to interpret complex data sets.
  2. Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex ideas simply.
  3. Technical Skills: Proficiency in CRM software, Microsoft Suite, and cloud-based applications.
  4. Industry Knowledge: Familiarity with the construction industry and its challenges.
Benefits

We offer a competitive compensation package, including annual cash bonuses, commissions, stock grants, and a comprehensive benefits program. Our company culture values employee growth and development, with opportunities for career advancement and professional development.



  • Oslo, Oslo County, Norway Distribution Innovation AS Full time

    Distribution Innovation AS is seeking a highly skilled Quality Assurance Engineer to join our team as we continue to innovate and grow. As a Quality Assurance Engineer, you will play a critical role in ensuring the quality and reliability of our products and services.You will work closely with our development team to identify and address defects, develop and...


  • Oslo, Oslo County, Norway Head Energy AS Full time

    Head Energy AS is seeking a highly skilled Quality Assurance Manager to join our team. As a key member of our organization, you will be responsible for planning and executing quality management activities to deliver projects according to specification and regulatory requirements.We are looking for an experienced professional with a proven track record in...


  • Oslo, Oslo County, Norway TN Norway Full time

    Job Description:Fugro Norway AS is seeking a skilled Software Quality Assurance Engineer to join our dynamic team in satellite positioning.The ideal candidate will have a background in software development and quality assurance, working closely with the QA lead, development teams, product managers, and other stakeholders to ensure high-quality software...


  • Oslo, Oslo County, Norway Fugro-Geoteam AS Full time

    About the PositionFugro Norway AS - Satellite Positioning is looking for a talented Software Quality Assurance Engineer to join their team.The ideal candidate will have a solid understanding of software QA methodologies and tools, with experience in software development/testing and quality assurance.Key Responsibilities:Work closely with the QA lead and...


  • Oslo, Oslo County, Norway 1X Full time

    Job Description:We are seeking a highly skilled Quality Assurance Engineer to join our team at 1X. In this role, you will be responsible for building and implementing a scalable Supplier Quality Assurance (SQA) system, including processes for supplier qualification, performance monitoring, and risk management.Key Responsibilities:Lead supplier selection,...


  • Oslo, Oslo County, Norway Fugro-Geoteam AS Full time

    About the JobFugro Norway AS - Satellite Positioning is currently looking for a Software Quality Assurance Engineer to join their dynamic team.The ideal candidate will have a background in software development/testing and quality assurance, with experience in improving agile processes and business systems used for software development projects.Key...


  • Oslo, Oslo County, Norway TN Norway Full time

    Job Summary:TN Norway is seeking a talented Senior Software Tester to join our geospatial technology team.The successful candidate will have a strong background in software testing and quality assurance, with experience in agile environments and system development life cycles.Design and implement quality assurance processes to ensure software meets customer...


  • Oslo, Oslo County, Norway Scatec Full time

    Solar and Wind Quality Assurance SpecialistScatec is a leading renewable energy solutions provider, accelerating access to reliable and affordable clean energy in high growth markets. Our vision is to Improving our Future. We're currently seeking a Solar and Wind Quality Assurance Specialist to join our global team in Oslo, Norway.This role involves...


  • Oslo, Oslo County, Norway Scatec Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Manager to join our team at Scatec, a leading renewable energy solutions provider.This is an exciting opportunity for a quality management professional to oversee and ensure the highest standards of quality across all procurement and construction activities.The successful candidate will be...


  • Oslo, Oslo County, Norway Orkla House Care Full time

    We are looking for a Quality Assurance and Compliance Expert to join our team.The successful candidate will have a strong background in quality assurance and regulatory compliance, with experience in analyzing complex data and making informed decisions. They will be responsible for ensuring that our products and processes meet the highest standards of...


  • Oslo, Oslo County, Norway Head Energy Full time

    Job Description:Develop and implement quality management strategies to ensure project deliverables meet specifications and regulatory requirements.IDentify and mitigate potential risks that could impact project cost, schedule, and quality.Foster collaborative relationships with cross-functional teams to achieve quality objectives.Analyze data to identify...


  • Oslo, Oslo County, Norway Scatec Full time

    Quality Assurance Manager - ScatecAt Scatec, we're accelerating access to reliable and affordable clean energy in high growth markets. As a leading renewable energy solutions provider, our vision is to Improving our Future. We're currently seeking a Quality Assurance Manager to join our global team in Oslo, Norway.The successful candidate will oversee and...


  • Oslo, Oslo County, Norway NES Fircroft Full time

    Job OverviewNES Fircroft is seeking a Quality Assurance Coordinator for Surface Treatments to join our team. The successful candidate will be responsible for ensuring high-quality surface treatments and coatings are applied and installed across our construction projects.Main Responsibilities:Develop and implement quality assurance processes for surface...


  • Oslo, Oslo County, Norway TN Norway Full time

    Overview:Omega 365 Consulting, a leading supplier of highly skilled project personnel, is seeking a Quality Assurance Engineer to join their team. As a key member of our construction site team, you will play a crucial role in ensuring the highest standards of quality and safety in the oil and gas industry.About the Job:We are looking for an experienced...


  • Oslo, Oslo County, Norway Mondelez International Full time

    About the RoleWe are seeking a highly skilled and experienced Food Safety Quality Assurance Specialist to join our team. The successful candidate will be responsible for ensuring the highest standards of food safety and quality across our manufacturing operations.The ideal candidate will have a strong background in food technology, quality management, and...


  • Oslo, Oslo County, Norway 1 stilling Full time

    Airthings is a global leader in indoor air quality technology. We're seeking an experienced professional to lead our social media and content creation efforts, driving awareness and interest in the importance of healthy indoor air.Key ResponsibilitiesStrategy Development: Develop and execute comprehensive social media strategies across multiple...


  • Oslo, Oslo County, Norway Scatec Full time

    Quality Management Expert - Renewable Energy SectorAs a leading renewable energy solutions provider, Scatec is accelerating access to reliable and affordable clean energy in high growth markets. Our vision is to Improving our Future, and we're looking for a Quality Management Expert to join our global team in Oslo, Norway.This role involves overseeing and...


  • Oslo, Oslo County, Norway TN Norway Full time

    Company OverviewTN Norway is a leading company in the renewable energy sector, committed to creating sustainable solutions for the future. With a strong presence in 21 countries and over 5300 employees worldwide, we strive to make a positive impact on the environment and our communities.We have been operating in India since 2004 and are dedicated to becoming...

  • Quality Manager

    3 days ago


    Oslo, Oslo County, Norway TN Norway Full time

    Job Title: Quality ManagerAbout the Role:We are seeking a skilled Quality Manager to join our team at TN Norway. The successful candidate will be responsible for promoting behavioural change to continuously improve performance through programs and initiatives.Key Responsibilities:Design and develop the quality local functional area by influencing and...


  • Oslo, Oslo County, Norway Omega AS Full time

    Omega AS is a leading supplier of skilled project personnel in the oil and gas, renewable energy, and infrastructure sectors. We offer a variety of consultant assignments featuring exciting projects in Norway and internationally.Job DescriptionThis role involves planning and executing quality management activities to ensure projects meet specification and...