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IT Support Specialist
2 weeks ago
Axiom Technologies is a leading provider of IT services, delivering expert support to medium to large-scale enterprises. We are seeking a skilled professional to coordinate activities and provide onsite assistance to end-users within our desktop computing environment.
This role requires excellent technical abilities, including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems. You will be responsible for managing time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure.
Key Responsibilities:
- Provide technical support for computer hardware, software, and peripherals
- Troubleshoot and resolve issues related to Windows, Apple, and virtual operating systems
- Install and configure software and hardware as needed
- Develop and maintain knowledge of emerging technologies and trends
- Collaborate with team members to achieve common goals and objectives
Requirements:
- At least 2+ years of relevant experience in a similar role
- CompTIA A+ Certification or equivalent
- Strong analytical and problem-solving skills
- Excellent customer service and communication skills
- Ability to work independently and collaboratively in a team-oriented environment
