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Norwegian Customer Support Specialist

3 weeks ago

Oslo, Oslo County, Norway beBee Careers Full time
Job Description

We are seeking a skilled Norwegian-speaking customer support specialist to join our team. The ideal candidate will be responsible for delivering exceptional customer service via phone, email, and chat, while ensuring timely resolution of customer problems and maintaining a professional approach.

Key Responsibilities
  • Assisting customers with account concerns and troubleshooting.
  • Collaborating with internal teams to address customer concerns effectively.
  • Providing follow-up support to guarantee customer satisfaction.
Requirements
  • Native proficiency in Norwegian.
  • Strong English language skills (minimum B2 level).
  • Excellent communication and problem-solving abilities.
  • Flexibility to work shifts, including weekends and late hours.
  • Previous experience in customer service or a related field is a plus.