Datacenter Technician

As a Datacenter Technician at Microsoft, you will play a critical role in delivering the core infrastructure and foundational technologies for our online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

• Perform diagnostics and troubleshooting following standard procedures to quickly identify and resolve issues.
• Set up and perform hardware deployments, ensuring proper grounding, staging, labeling, and cabling according to safety protocols and deployment standards.
• Decommission hardware for simple changes and refreshes, following standard procedures with minimal guidance.
• Communicate and report incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.
• Assist and provide guidance to other technicians to complete challenging or complex tasks.
• Complete required training and observe more experienced technicians to gain hands-on experience and relevant on-the-job training.
• Contribute to a positive and effective team environment by sharing information, contributing to regular team meetings, and staying apprised of the status of others' work.

• High school diploma, GED, or equivalent and basic knowledge of computer hardware and components.
• Proven experience supporting IT equipment or related technology.
• Ability to work shifts, including non-standard business hours, and be on-site with limited public transportation.
• Ability to meet Microsoft, customer, and/or government security screening requirements.

• Proven experience supporting IT equipment or related technology.
• Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).

Microsoft offers a range of benefits and perks, including industry-leading healthcare, educational resources, discounts on products and services, and opportunities to network and connect.