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After Sales Specialist Norway
2 weeks ago
Job Summary:
We are looking for a highly skilled After Sales Specialist to join our team in Norway. The successful candidate will be responsible for driving and supporting dealer partner's service network management with service preparation, monitoring, and managing the aftersales business plan.
The ideal candidate will have a strong background in the automotive or e-mobility industry, with a minimum of 5 years of experience in a similar role. They will be responsible for ensuring the localization and implementation of our BYD aftersales policies and standards in the network.
This is an excellent opportunity to work for a dynamic and innovative company like BYD Europe, where you will be able to make a real impact on our customers' experiences.
Responsibilities- Drive and support dealer partner's service network management with service preparation, monitoring, and managing the aftersales business plan
- Ensure the localization and implementation of our BYD aftersales policies and standards in the network
- Work closely with our Chinese and European HQ to create, implement, and ensure regular ad hoc performance reporting
- Ensure implementation of our customer-centric approach and unique BYD customer experience at dealer partners
