Senior Technician

Job Summary

The NATO Communications and Information Agency is seeking a highly skilled Senior Technician to join our team as a Capability Development Integrator. This is a unique opportunity to contribute to the development and integration of NATO 2030 and other future ETEE/EXCON-specific CIS/IM capabilities.

Key Responsibilities

• Coordinate JWC's contribution to the development and integration of NATO 2030 and other future ETEE/EXCON-specific CIS/IM capabilities
• Support capability gap analysis of the ETEE/EXCON-specific CIS/IM environment
• Support business process analysis and optimization with regards to exercise CIS & IM delivery
• Support long-term, over-arching CIS & FS requirements capturing across exercises, including Service Level Agreements (SLA) and contractual implications
• Support third-party events within the CIS/IM realm as needed
• Provide 'subject matter expert' advice and assistance on 2030 program development, delivery, and management aspects, as required; contribute to project specific lessons-learned and review activities

Requirements

• At least 5 years of experience performing planning and project delivery for a wide range of networked computer systems
• Good working knowledge of network design, operations and management
• Professional training/experience in IT or CIS
• Previous relevant experience in Information/Knowledge Management
• Advanced knowledge of Content Management Systems

Education/Training

• Higher Secondary education and completed higher vocational training in library, information science, management information systems, computer science or related discipline leading to a formal technical or professional certification with 3 years function related experience, or
• Secondary education and completed advanced vocational training in that discipline leading to a professional qualification or professional accreditation with 5 years post related experience

Language

English – Upper Intermediate/Advanced

Attributes/Competencies

• Good interpersonal skills. The incumbent must be able to work as a member of a team. Broad technical skills. A pro-active approach will be important to assess, identify and address potential issues before they impact on operational users.
• The incumbent must be flexible and be able to work under pressure and still produce high quality results.
• Have professional contacts with others inside and outside the organization/ provide advice and may negotiate. Could commit the organization to a COA (after approval).
• Involve analysis or research of a complete task with recommendations affecting plans of the Branch. Indirectly impacts the ability of JWC staff to achieve overall training objectives.
• On demand this post contributes to the accessibility of information systems in use at JWC and remote locations, thereby ensuring that connected sites fully participate in training and exercise events.
• There are no reporting responsibilities.

Work Environment

The work is normally performed in an office environment.

NOTE: The work both oral and written in this post and in this headquarters as a whole is conducted mainly in English.