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Operations Specialist for Urban Mobility

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Oslo, Oslo County, Norway beBee Careers Full time

We're seeking an analytical and solution-driven Operations Specialist to support our Micromobility team in Oslo. In this dynamic and hands-on role, you'll manage Bolt's scooter/e-bike operations and drive business growth while ensuring user satisfaction.

Key Responsibilities
  • Manage the fleet, prioritise tasks, and monitor city metrics, reporting them to stakeholders, and identifying trends, risks, and opportunities for improvement.
  • Streamline operations by creating standardised processes to increase efficiency and resolve operational challenges.
  • Take action based on customer feedback, and identify areas for improvement to enhance customer satisfaction.
  • Support the development of effective strategies to enhance our fleet's value proposition and improve performance and retention.