Business Operations Analyst

2 days ago


Oslo, Oslo County, Norway Dun & Bradstreet Limited Full time

About Us

Dun & Bradstreet Limited is a global leader in providing data and analytics solutions to businesses. With a diverse team of experts in 31 countries, we strive to help clients make informed decisions by combining local expertise with global data.

As a Sales Operations Specialist, you will play a crucial role in supporting the sales team by managing sales data, generating reports, and analyzing trends. This position involves collaborating with cross-functional teams, including sales, marketing, and finance, to ensure seamless operations and optimize sales tools.

Key Responsibilities
  • Analyze sales data, identify areas for improvement, and implement changes to support decision-making.
  • Coordinate country sales activities, including quarterly business reviews, account planning, and portfolio/territory analysis.
  • Manage customer segmentation, examining productivity and sales coverage together with sales leadership.
  • Act as a bridge between sales and other sales operations roles with regional scope.
  • Develop and maintain knowledge of sales policies, processes, and CRM systems.
  • Identify gaps in sales pipelines and develop strategies to address them.
  • Assist in process harmonization initiatives and projects based on local setup mappings.
  • Create reports to track different aspects of the business in the CRM system.
Required Skills and Qualifications
  • Bachelor's degree in Business, Marketing, Information Systems, or a related field required.
  • At least 6 years of experience in sales operations, business analysis, or sales support functions.
  • Good understanding of CRM systems and expected output from the system.
  • Possess a high level of business acumen and customer focus.
  • Strong organizational skills with the ability to manage multiple projects and deadlines.
  • Ability to handle large amounts of data, analyze it, present findings, and follow up on actions.
  • Proactive, attentive to details, analytical, stable, and independent.
  • Proficiency in Microsoft Office Suite skills and Power BI.
  • Fluency in English and Norwegian essential for this role.
Why Join Us?

We offer a range of benefits to support your well-being and career growth:

  • Beautiful modern office in central Oslo with regular social events.
  • 25 days holiday per year plus 5 extra days off at Christmas and Easter.
  • Two paid volunteer days to contribute to community causes.
  • Sponsored gym membership (up to 250kr per month).
  • Free group training two days a week with a personal trainer.
  • Free use of training facilities at the office.
  • Access to company cabin.
  • Canteen with discounted lunch prices.
  • A focus on work-life balance with access to great health insurance and pension.
  • Access to free services providing support and counseling.
  • Flexible working and hybrid working arrangements for most roles.


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