
Business Operations Analyst
2 days ago
About Us
Dun & Bradstreet Limited is a global leader in providing data and analytics solutions to businesses. With a diverse team of experts in 31 countries, we strive to help clients make informed decisions by combining local expertise with global data.
As a Sales Operations Specialist, you will play a crucial role in supporting the sales team by managing sales data, generating reports, and analyzing trends. This position involves collaborating with cross-functional teams, including sales, marketing, and finance, to ensure seamless operations and optimize sales tools.
Key Responsibilities- Analyze sales data, identify areas for improvement, and implement changes to support decision-making.
- Coordinate country sales activities, including quarterly business reviews, account planning, and portfolio/territory analysis.
- Manage customer segmentation, examining productivity and sales coverage together with sales leadership.
- Act as a bridge between sales and other sales operations roles with regional scope.
- Develop and maintain knowledge of sales policies, processes, and CRM systems.
- Identify gaps in sales pipelines and develop strategies to address them.
- Assist in process harmonization initiatives and projects based on local setup mappings.
- Create reports to track different aspects of the business in the CRM system.
- Bachelor's degree in Business, Marketing, Information Systems, or a related field required.
- At least 6 years of experience in sales operations, business analysis, or sales support functions.
- Good understanding of CRM systems and expected output from the system.
- Possess a high level of business acumen and customer focus.
- Strong organizational skills with the ability to manage multiple projects and deadlines.
- Ability to handle large amounts of data, analyze it, present findings, and follow up on actions.
- Proactive, attentive to details, analytical, stable, and independent.
- Proficiency in Microsoft Office Suite skills and Power BI.
- Fluency in English and Norwegian essential for this role.
We offer a range of benefits to support your well-being and career growth:
- Beautiful modern office in central Oslo with regular social events.
- 25 days holiday per year plus 5 extra days off at Christmas and Easter.
- Two paid volunteer days to contribute to community causes.
- Sponsored gym membership (up to 250kr per month).
- Free group training two days a week with a personal trainer.
- Free use of training facilities at the office.
- Access to company cabin.
- Canteen with discounted lunch prices.
- A focus on work-life balance with access to great health insurance and pension.
- Access to free services providing support and counseling.
- Flexible working and hybrid working arrangements for most roles.
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