Mediterranean Fintech Advocate

We are looking for a Mediterranean Fintech Advocate to join our Nordic Paypal Customer Solutions team. As a key member of our team, you will be responsible for providing exceptional customer support and working closely with colleagues to achieve shared goals.

• Be the point of contact for customers, addressing their concerns and resolving issues in a timely and professional manner
• Communicate effectively with customers via phone, email, video, and chat, analyzing complex transactions such as bank transfers and internet purchases
• Work closely with colleagues to share ideas and solutions, ensuring that every customer interaction is a positive one

• Fluency in Norwegian
• Excellent written and spoken English skills
• Customer support experience is an asset
• Exceptional communication and soft skills, along with a problem-solving mentality
• A highly developed sense of ownership and accountability
• Strong computer knowledge and technical savvy
• Ability to multitask and prioritize tasks effectively

• Complete relocation support to Chania, Crete
• Free accommodation or extra bonus throughout the entire employment period
• Competitive monthly salary + 2 extra salaries per year
• Fully remunerated training by certified instructors
• Health care benefits and numerous other discounts
• State-of-the-art premises with amazing amenities
• Professional growth and development opportunities within a multicultural workplace