Energy Sector Solutions Manager
2 weeks ago
We are seeking an experienced professional to lead our customer success team and service desk. As a key member of our organization, you will be responsible for ensuring our customers receive exceptional support and that their needs are met in a timely and efficient manner.
You Will Need:- A bachelor's degree in a relevant field (e.g., petroleum engineering, chemical engineering, business)
- At least 5 years of experience in customer success, account management or a related field from the oil and gas industry
- Proven track record of building and leading successful customer success and account teams
- Strong communication and interpersonal skills, with the ability to build strong relationships with customers and team members
- Ability to work in a fast-paced, dynamic environment
- Lead a team of customer success representatives
- Work closely with our sales and software development teams to understand customer needs and deliver solutions that meet those needs
- Establish and maintain strong relationships with key customers
- Monitor customer satisfaction metrics and take proactive steps to address any issues
- Impactful Work: Help shape the future of the energy sector through cutting-edge software solutions
- Collaborative Culture: Join a team of driven professionals who encourage knowledge sharing and continuous improvement
- Growth & Innovation: Enjoy an environment that fosters professional development, innovation, and hands-on learning
- Competitive Package: We offer a competitive salary, benefits, and a flexible work environment
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Sustainable Energy Solutions Manager
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