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IT Infrastructure Specialist
2 weeks ago
We are seeking a skilled IT Infrastructure Specialist to join our team, providing critical support to clients' technical environments.
Key Responsibilities:- Provide onsite support at client research hubs (5 global locations), working during local business hours and managing peripheral stock.
- Collaborate with internal teams to ensure seamless ticket dispatch and support across various service areas.
- Ensure timely replacements and repairs of devices, spare parts, and equipment, maintaining inventory levels.
- Resident Technicians: 4+ years of experience in AV systems, hardware support, and network troubleshooting.
- Dispatch Technicians: 2+ years of experience in troubleshooting diverse technical issues across locations.
- Experience with troubleshooting and managing AV systems (Crestron, Extron, Teams Rooms).