Retail Advisor

This Retail Advisor position at H&M Group is ideal for individuals who are passionate about fashion, enjoy interacting with customers, and are looking to launch their retail career. As a Retail Advisor, you will be responsible for creating exceptional customer experiences, driving sales growth, and contributing to a positive and inclusive store environment.

Your Key Responsibilities will include:

• Customer Service: Provide outstanding service to customers, responding to their needs, and making product recommendations to enhance their shopping experience.
• Product Knowledge: Develop and maintain in-depth knowledge of our products, staying up-to-date with new collections, styles, and trends.
• Visual Merchandising: Collaborate with the store team to create visually appealing displays and window installations that showcase our products and brand image.
• Sales Performance: Meet or exceed sales targets, identifying opportunities to increase sales, and implementing effective strategies to drive business growth.

Requirements:

• Excellent Communication Skills: The ability to engage with customers, colleagues, and management, building strong relationships and resolving issues effectively.
• Flexibility and Adaptability: A willingness to adapt to changing priorities, working effectively in a fast-paced environment, and meeting deadlines.
• Product Knowledge: A passion for fashion and a keen eye for detail, staying up-to-date with the latest trends and styles.
• Creativity and Problem-Solving: A creative approach to problem-solving, thinking outside the box to find innovative solutions to challenges.