Customer Support Specialist Power Solutions
2 weeks ago
**Job Summary**
We are seeking a highly skilled Customer Support Specialist to join our Power Solutions team. As a key member of our team, you will be responsible for providing exceptional customer service and technical support for our power systems.
Key Responsibilities
- Respond to customer inquiries and provide technical support for power systems
- Perform site visits to troubleshoot and repair power equipment
- Collaborate with cross-functional teams to resolve customer issues
- Develop and maintain strong relationships with customers to ensure high levels of satisfaction
Requirements
- 10+ years of experience in a technical service environment with power equipment
- Excellent communication and customer service skills
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
Preferred Qualifications
- Computer experience with Microsoft Office
- Previous experience with power equipment maintenance and repair
Working Conditions
- Travel to customer sites regularly
- Occasional heavy lifting required
- Ability to work in a fast-paced environment
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