Customer Support Specialist Power Solutions

2 weeks ago


Oslo, Oslo County, Norway Vertiv Full time

**Job Summary**

We are seeking a highly skilled Customer Support Specialist to join our Power Solutions team. As a key member of our team, you will be responsible for providing exceptional customer service and technical support for our power systems.

Key Responsibilities

  • Respond to customer inquiries and provide technical support for power systems
  • Perform site visits to troubleshoot and repair power equipment
  • Collaborate with cross-functional teams to resolve customer issues
  • Develop and maintain strong relationships with customers to ensure high levels of satisfaction

Requirements

  • 10+ years of experience in a technical service environment with power equipment
  • Excellent communication and customer service skills
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team

Preferred Qualifications

  • Computer experience with Microsoft Office
  • Previous experience with power equipment maintenance and repair

Working Conditions

  • Travel to customer sites regularly
  • Occasional heavy lifting required
  • Ability to work in a fast-paced environment


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