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Senior Business Development Manager

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Oslo, Oslo County, Norway Cisco Full time

We are seeking a Senior Business Development Manager to drive software utilisation and value realization, leading to customer renewals and business growth.

As an IT Adoption Specialist, you will be responsible for guiding customers through software adoption and enabling them to accomplish their business and technical goals. You will proactively handle renewal risks, demonstrating insights to increase customer retention, and facilitating workshops to review adoption progress and ensure successful onboarding.

  1. Driving software utilisation and value realization, leading to customer renewals and business growth.
  2. Proactively handling renewal risks, demonstrating insights to increase customer retention, and facilitating workshops to review adoption progress and ensure successful onboarding.
  3. Building positive relationships with customers to understand their challenges and objectives, and collaborating with Sales, Customer Success, Renewals, and Business Entities to identify use cases that drive value and business outcomes.