
Cloud Infrastructure Specialist
9 hours ago
Unlock the Power of Data-Driven Innovation
We are a global company where data-smartness is not just a goal, but a strategic ambition. We're seeking a highly skilled DevOps and customer support engineer to join our dynamic team. This role involves providing exceptional customer support while managing and maintaining our cloud infrastructure and DevOps process.
We're at the forefront of digital transformation, helping businesses leverage data to make informed decisions, improve operational efficiency, and achieve their sustainability goals. Our platform enables the secure exchange of data, analytics, and services across various industries. We foster a culture of mutual respect, focus, courage, openness, and commitment.
The successful candidate will be responsible for:
- DevOps: Monitor and maintain cloud infrastructure to ensure high availability and performance.
- Familiarity with tools like Terraform, Bicep.
- Implement and manage cloud security measures to protect data and applications.
- Analyze system performance and recommend improvements.
- Collaborate closely with the development teams and Product management team.
- Customer Support: Respond to customer inquiries via email in a timely and professional manner. Troubleshoot and resolve customer issues related to our products and services. Document customer interactions and solutions. Collaborate with other teams to escalate and resolve complex issues.
We're looking for someone who shares our values and wants to make a real difference. The ideal candidate will have expertise in implementing automated deployments via YAML in Azure DevOps pipelines, knowledge of monitoring, logging, and alerting tools within Azure, and experience with scripting languages such as PowerShell or Bash.
We offer a position within a highly skilled and innovative team, supported by a robust corporate framework. An attractive total compensation package, including pension and insurance schemes, ongoing learning and professional growth opportunities, a truly international and diverse work environment, flexibility to balance your work with your lifestyle, and opportunities to network with other professionals through established networks and informal events.
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