Customer Support Professional
2 weeks ago
Patrique Mercier Recruitment Nordic is a renowned recruitment agency specializing in Nordic talent acquisition. We are thrilled to offer an exciting opportunity for a Customer Support Professional to join our team in Greece, catering to Norwegian-speaking clients. This role provides a unique chance to immerse oneself in the Greek culture while delivering exceptional support and contributing to customer satisfaction.
Job SummaryThis position involves providing top-notch customer support to Norwegian-speaking clients via various communication channels, including phone, email, and chat. The ideal candidate will possess excellent communication skills, a strong problem-solving attitude, and a willingness to adapt to a new cultural environment. As a key member of our support team, you will play a critical role in ensuring customer satisfaction through effective communication and issue resolution.
Key Responsibilities- Deliver high-quality customer support services to Norwegian-speaking clients, utilizing a range of communication tools.
- Respond promptly and professionally to client inquiries and resolve issues efficiently.
- Document customer interactions to track feedback and identify areas for improvement.
- Collaborate with fellow team members to enhance support processes and strategies.
- Stay up-to-date on products and services to provide accurate assistance.
- Participate in ongoing training and development to enhance your skills and expertise.
- Fluency in Norwegian (both written and spoken) is mandatory; English language skills are advantageous.
- Excellent communication and interpersonal skills are essential for success in this role.
- Previous experience in customer service or support roles is preferred, but not mandatory.
- Strong problem-solving abilities with a focus on customer satisfaction.
- Willingness to relocate to Greece and adapt to a new cultural environment.
- Enthusiastic, motivated, and dedicated to providing exceptional service.
- Familiarity with customer support tools and technologies is beneficial.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary: €30,000 - €40,000 per annum, depending on experience
- Fully Paid Relocation Package (flight, transfer, and hotel)
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