Client Advocacy Lead

2 days ago


Oslo, Oslo County, Norway Cisco Full time
About the Team

Cisco's Client Advocacy Lead will be responsible for building and maintaining strong relationships with our customers, driving customer success, and identifying opportunities for growth.

Key Responsibilities:
  • Develop and execute client engagement strategies to drive value realization and growth.
  • Collaborate with cross-functional teams to identify use cases that drive value and business outcomes, and act as a technology advocate to inform product development and improvements.
  • Manage renewal risks, provide insights to increase customer retention, and facilitate workshops to review adoption progress.
  • Stay current with the latest Cisco technologies, competitive landscape, and industry trends, and provide expert advice to customers and internal stakeholders.

This role requires excellent communication and relationship-building skills, as well as a deep understanding of our technologies and industry trends.



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