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Help Desk Specialist

3 weeks ago

Bergen, Vestland, Norway TN Norway Full time

At TN Norway, we are seeking a Help Desk Specialist to join our team. As a trusted partner, you will be assisting our global and local customers with their challenges related to our DaWinci application.

Key Responsibilities:
  • Categorize Customer reported incidents
  • Determine Criticality based on standard criteria
  • Verify Bug in the Application
  • Act as focal point towards the Product and Professional services organization

As a Support Consultant, you will work closely with our Product and Professional services teams to find and implement solutions for our customers.

Requirements:
  • Interested in technology
  • Service-oriented
  • Team-work abilities, but with an ability to make individual decisions
  • Fluent in both English and Norwegian (written and verbal)

We value diversity and inclusion at TN Norway, and we are committed to fostering a culture where everyone feels valued and empowered to contribute.