
Infrastructure Engineer
3 days ago
Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation services across various industries. As a key member of our team, you will play a crucial role in shaping the future of digital innovation.
The Role
- Plan, manage, and oversee all aspects of a Production Environment.
- Define strategies for Application Performance Monitoring and Optimization in the production environment.
- Respond to incidents and improvise the platform based on feedback, measuring the reduction of incidents over time.
- Support deployment of code into multiple lower environments, with an emphasis on automating processes as soon as possible.
- Design, develop, and standardize Monitoring and Alerting mechanisms for the supported applications.
- Take a holistic approach to problem-solving by connecting the dots during a production event through the various technology stacks that make up the platform, optimizing meantime to recover.
- Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.
- Analyze ITSM activities of the platform and provide feedback to development teams on operational gaps or resiliency concerns.
- Support services before they go live through activities such as system design consulting, capacity planning, and launch reviews.
- Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices.
- Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
- Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity.
- Work with a global team spread across tech hubs in multiple geographies and time zones.
- Ability to share knowledge and explain processes and procedures to others.
- Share knowledge and mentor junior resources.
- Able to perform on-call duties on a rotational basis.
- Occasional off-hours work required.
- Candidate should have an inclination for training and should be a good trainer, ready to mentor others.
Requirements
- Shell Scripting
- ITIL / ITSM
- SQL - Basic / Good to have
- Application Troubleshooting
- Any Monitoring tool (Preferred Splunk/Dynatrace)
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