Icelandic Customer Experience Specialist

3 days ago


Oslo, Oslo County, Norway Tesla, Inc. Full time

Tesla is committed to delivering outstanding customer experiences. As a Customer Service Representative, you will play a vital role in achieving this goal by providing top-notch support to our customers.

Responsibilities include:

  • Supporting customers through various channels (phone, email, chat) and resolving complex issues promptly.
  • Collaborating with cross-functional teams to ensure consistent communication and delivery of exceptional experiences.
  • Developing and maintaining relationships with customers to foster loyalty and satisfaction.
Requirements
  • Excellent communication skills and the ability to articulate complex information clearly and concisely.
  • Familiarity with customer service software and tools, with a willingness to learn and adapt to new technologies.
  • A background in customer-facing roles, preferably in a similar industry.


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