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Sales and Business Development Executive
2 weeks ago
About TN Norway
We are a global leader in cloud delivery management solutions, enabling frictionless shipment and return of shipments across 190 countries.
Our software has over 1000 carriers integrated, making us a preferred choice for e-commerce and retail companies.
Purpose of Role
The Customer Management team is responsible for overseeing existing accounts, focusing on growth and retention.
Responsibilities include identifying upsell and cross-sell opportunities, countering churn, addressing issues, and expanding contacts within customer companies.
The role involves collaborating with stakeholders, conducting business reviews, serving as the customers' spokesperson internally, and guiding them to success.
Key Responsibilities Include:
- Managing customer relationships and driving sales growth.
- Conducting regular business reviews to ensure customer satisfaction.
- Maintaining accurate records in the CRM system.
- Providing feedback on product improvements based on industry trends and customer feedback.
Competence and Experience
- Proven commercial and business acumen with the ability to develop business through opportunities.
- Experience in identifying, qualifying, prioritizing, and closing business opportunities.
- Demonstrated success in selling to SMB and lower mid-market companies.