
Service Innovation Lead
1 day ago
We are looking for a Service Innovation Lead to join our team and help us drive innovation through service design.
About the Role:The Service Innovation Lead will be responsible for developing and implementing service design strategies that drive business growth and improve customer satisfaction.
Key Responsibilities:
- Conduct user research and analysis to inform experience design decisions
- Develop and implement experience design solutions that meet business objectives
- Collaborate with cross-functional teams to deliver exceptional customer experiences
Requirements:
- 5+ years of experience in service design or a related field
- Proven track record of delivering successful experience design projects
- Strong understanding of design thinking principles and methodologies
What We Offer:
- Opportunity to work with a leading technology company
- Collaborative and dynamic work environment
- Competitive salary and benefits package
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