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Operations Leadership Manager

3 weeks ago

Oslo, Oslo County, Norway SD Worx Full time

We are seeking an accomplished leader to spearhead our services team, driving customer satisfaction and strategic growth. In this pivotal role, you will oversee the Services team's activities, ensuring alignment with business objectives.

Key Responsibilities
  • Develop and execute the business plan for the services team, including setting and achieving goals.
  • Identify and recommend new market opportunities to enhance growth.
  • Take ownership of customer satisfaction by collaborating with Implementation, Support, and commercial stakeholders to ensure service excellence.
  • Foster excellent communication with customers, delivering solutions that meet their needs and exceed expectations.

This position requires a skilled leader with a proven track record in consulting and team management. You should bring a clear and inclusive leadership style, with the ability to engage and communicate effectively with internal and external stakeholders.