System Designer
3 weeks ago
Vi søker etter en dyktig System Engineer til vårt Service & Operations team. Som System Engineer hos oss vil du være en del av et ambisiøst team som jobber tett sammen for å gi kundene vår beste servicen og oppfølging.
">JobbeskrivelseVåre teknologier er i forkant av helsesektoren, og vi ønsker å gi deg en førstehåndsopplevelse på hvordan det er å jobbe med dette.
">Arbeidsområder og ansvarsområder:- ">
- Delta i prosjekter rundt nyetablering av Ascom systemer.">
- Prosjekt/entreprise-arbeid, med igangkjøring og testing.">
- Håndtering av tekniske hendelser med varierende vanskelighetsgrad både onsite hos kunden og via fjernsupport/remote.">
- Feilsøke og rette feil, både på HW (hardware) og SW (software).">
- Sikre høy kundetilfredshet med utmerket oppfølging, dokumentasjon og rapportskriving.">
- Overholdelse av god kommunikasjon med kunden og en positiv holdning.">
- Håndtere systemer basert på kritisk kommunikasjon og høy sikkerhet.">
- Samarbeid med andre teknikere og prosjektledere i teamet.">
- Test og oppgraderinger av våre kundeløsninger.">
- På sikt delta i 24/7 vaktordning.
Krav:
- ">
- Du må kunne sikkerhetsklareres, og ha førerkort klasse B.">
- Innstilt på reisevirksomhet Primært på Østlandsområdet, men vi har kunder i hele Norge.
Teknisk erfaring og kompetanse:
- ">
- Utdannet IKT lærling, evt. har teknisk fagskole/ingeniørskole eller tilsvarende innen tele, data eller elektro.">
- Erfaring med å jobbe i prosjekt og kundeservice.">
- Erfaring med Windows plattform (installasjon, konfigurasjon, oppsett og drift).">
- Kjennskap til telekommunikasjon og nettverk, inkludert TCP / IP og SIP.">
- Erfaring med nettverk maskinvare som switcher, routere etc.">
- Forståelse og interesse for GSM, 4G, Wifi etc er fint, men ikke et krav.">
- Erfaring med digitale verktøy og god systemforståelse.">
- Erfaring fra helsesektor er en fordel.
Personeleg egenskaper:
- ">
- Sterk kundeservicekompetanse og evne til å skrive gode rapporter.">
- Analytisk, strukturert og kvalitetsbevisst.">
- God samarbeidspartner, men også selvstendig med god evne til å planlegge din egen arbeidsdag og overholde tidsfrister.">
- Lærer raskt, med tilhørighet og interesse for tekniske og IT-relaterte emner.">
- Flytende norsk og gode engelsk kunnskaper, skriftlig og muntlig.
Vi kan tilby:
- ">
- En variert og lærerik arbeidshverdag.">
- Konkurransedyktige betingelser og firmabilordning.">
- Veldig god helseforsikring og pensjonsordning.">
- Fult dekket foreldrepermisjon og sykepenger.">
- Månedlig stønad til treningsmedlemsskap.">
- Sosiale arrangementer med hyggelige kollegaer og et godt arbeidsmiljø.">
- Fleksibilitet til å jobbe hjemmefra ved behov.">
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