Salesforce Business Analyst Lead

3 weeks ago


Oslo, Oslo County, Norway Cognizant Full time
About the Role

We are seeking a highly skilled Salesforce Business Analyst Lead to join our team at Cognizant's Salesforce practice. As a key member of our team, you will be responsible for driving the end-to-end ownership of business requirements and backlog of projects, working closely with stakeholders to understand business needs, and participating in technical design discussions.

About the Team / Business Unit

Our Salesforce practice helps clients shape their digital transformation journey and design leading-edge industry solutions using the power of Salesforce. Our team of experts provides relevant expertise and experience within their domain combined with deep knowledge of the Salesforce platform and wider ecosystem. This role will be part of the core team of the Salesforce practice in the Nordics, offering a great opportunity to be part of a growth story.

About You

We are looking for a seasoned professional with deep knowledge of market environments, customer domains, client businesses, and technology architectures. You will bring experience in client-facing roles and the ability to understand and operate using both agile and Waterfall delivery methodologies. Your key result areas will include business stakeholder management, leading discovery workshops, writing epics and technical user stories, backlog grooming and prioritization, leading scrum calls, and presenting working demos.

Key Responsibilities
  • Business stakeholder management and relationship building
  • Leading discovery workshops and writing epics and technical user stories
  • Backlog grooming and prioritization, and leading scrum calls
  • Salesforce configuration and deployments, and participating in design solutions
  • Coordination between team members and providing updates to stakeholders
  • Presenting working demos and actively contributing to the expansion of our growing Salesforce team
Requirements
  • 10+ years of overall experience in IT
  • 5+ years of relevant experience in implementing Salesforce solutions, ideally in several clients and project lifecycles
  • Excellent communication and presentation skills, with the ability to distil and communicate complex business and technical concepts
  • Strong understanding of CRM/commercial operations and business processes in large enterprises
  • Salesforce industry certifications (Finance/Insurance preferred) & Salesforce core certifications (Advanced Administrator, Sales, Community)
  • Fluent English and Norwegian (required)
What We Offer
  • A growing team in a large organization, with local empowerment and the opportunity to make a difference
  • A healthy work-life balance with flexible working conditions and the possibility to work from home
  • A competitive salary and benefits package, including excellent insurance, pension, and compensation
  • Opportunity to work in a global Fortune 500 organization with strong local ambitions
  • An agile, international, and multicultural work environment
  • A fun and invigorating place to work


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