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Client Solutions Expert
3 weeks ago
Xait Norway offers exciting opportunities for growth and innovation.
We're looking for a skilled Client Solutions Expert to join our team in Stavanger, Norway.
This role involves managing support tickets, troubleshooting issues, and ensuring smooth onboarding for new users.
You'll also contribute to training, documentation, and best practices while supporting Sales and Customer Success in their pre- and post-sales efforts.
To succeed in this position, you'll need:
- A bachelor's degree in a relevant field (preferably Business & Administration, Education, Graphic Design, IT, or similar).
- Excellent communication and problem-solving skills.
- Fluency in Norwegian and English.
We offer a dynamic work environment with a focus on innovation and teamwork.
Key responsibilities include:
- Providing professional customer service and support for Xait software applications.
- Developing and maintaining excellent application support documentation.
- Representing users of Xait solution(s) by becoming an expert and specialist in as many aspects of the solution(s) as possible.
About Our Company:
- We're a forward-thinking SaaS company redefining business collaboration.
- We value diversity, work-life balance, and career growth.
- We offer competitive benefits, including pension plans, travel insurance, and medical insurance.
