Multilingual Video Support Specialist

2 weeks ago


Oslo, Oslo County, Norway Patrique Mercier Recruitment Full time

At Patrique Mercier Recruitment, we're seeking a highly skilled Multilingual Video Support Specialist to join our team. This role offers a unique opportunity to combine linguistic expertise with a passion for technology, all while enjoying the flexibility of remote work from Greece.

This position provides a chance to work with customers from the Nordic countries, assisting them with inquiries related to their video streaming experience. Your dedication will ensure they can effortlessly enjoy their favorite content, working within a dynamic and supportive team environment.

Key Responsibilities
  • Deliver exceptional support to Nordic-speaking customers via phone, email, and live chat
  • Identify and troubleshoot technical issues, guiding customers through effective solutions
  • Accurately document customer interactions, including issues and resolutions
  • Collaborate with internal teams to enhance service quality and provide feedback on customer trends
  • Stay informed on the latest product features, updates, and industry trends
  • Maintain a positive and friendly approach while assisting customers with their challenges
Requirements
  • Fluency in one or more Nordic languages (e.g., Swedish, Danish, Norwegian, Finnish) and English, both written and spoken
  • Previous experience in customer service or technical support is preferred
  • Strong analytical skills with a focus on troubleshooting
  • Genuine interest in video streaming technology and digital media
  • Excellent communication and interpersonal abilities
  • Capacity to work independently in a remote setting, managing time and tasks effectively
  • Passion for delivering exceptional customer service
  • Ability to adapt to a fast-paced and ever-evolving work environment
  • Valid European Passport or ID is required
Compensation and Benefits
  • A competitive salary of 35,000 EUR per year


  • Oslo, Oslo County, Norway Patrique Mercier Recruitment Full time

    Nordic Streaming Support SpecialistWe are seeking a highly skilled Nordic Speaking Video Streaming Support Agent to join our team at Patrique Mercier Recruitment. This role provides an exciting opportunity to combine linguistic skills with a passion for technology while enjoying the flexibility of remote work.As a Nordic Speaking Video Streaming Support...


  • Oslo, Oslo County, Norway KreativeScale Full time

    We're seeking a talented Performance Video Editor to join our team at KreativeScale, where we empower top eCommerce brands in Scandinavia to achieve competitive greatness. As a key player in our creative department, you will be responsible for crafting high-quality, impactful video ads that captivate audiences and drive results.Your primary focus will be on...


  • Oslo, Oslo County, Norway Cross Border Talents Full time

    Are you a fluent Norwegian and English speaker seeking a challenging role in content moderation? Do you have experience in operations, shared services, or customer experience environments? We invite you to apply for the position of Content Moderator at Cross Border Talents.About the JobWe are looking for a highly skilled individual to join our team in...


  • Oslo, Oslo County, Norway KreativeScale Full time

    We're seeking a talented Performance Video Editor to join our team at KreativeScale. As a key member of our creative department, you'll be responsible for crafting high-quality video ads that captivate audiences and drive results for our esteemed eCommerce clients in Scandinavia.Key Responsibilities:Edit High-Performance Video Ads: Develop and refine video...


  • Oslo, Oslo County, Norway Snaphunt Full time

    The OfferA dynamic and diverse work environmentOpportunities for learning and professional growthThe JobYou will be responsible for:Responding to and resolving customer incidents and service requests in a timely mannerManaging tickets according to customer requirementsProviding support services to customers to ensure their IT needs are metInstalling,...


  • Oslo, Oslo County, Norway Mavenir Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Mavenir. The successful candidate will provide exceptional customer support through on-site installations, diagnoses, troubleshooting, and repair of complex equipment and systems.Key ResponsibilitiesBuild a strong relationship with R&D and act as the key support...


  • Oslo, Oslo County, Norway Cross Border Talents Full time

    Discover the chance to excel as a Norwegian Onsite Customer Support Specialist in Athens, Greece. With Cross Border Talents, you'll have the opportunity to leverage your skills and adaptability in a vibrant international environment.About the RoleAs a Norwegian-speaking support specialist, you will be the primary point of contact for our customer service...


  • Oslo, Oslo County, Norway Snaphunt Full time

    The OfferWe are seeking a skilled Desktop Support Specialist to join our team at Snaphunt. This role involves providing top-notch IT infrastructure field support, including troubleshooting hardware, software, and operating system issues.The JobRespond to incidents and service requests from customers and manage them to a successful solution.Handle tickets...


  • Oslo, Oslo County, Norway ESP Global Services Full time

    ESP Global Services is seeking a skilled Desktop Support Specialist to join our team in Norway, Oslo. As a key member of our European-wide delivery team, you will provide expert IT infrastructure support to our partner, a global healthcare leader.Key responsibilities include:Responding to incidents and service requests from customers and managing them to a...

  • Marketing Specialist

    1 month ago


    Oslo, Oslo County, Norway KreativeScale Full time

    Key Responsibilities: As a Marketing Specialist at our company, you will be responsible for promoting our brand and products through various marketing channels. This includes developing and implementing marketing campaigns, creating engaging content, and analyzing the effectiveness of our marketing efforts. Required Skills: - Strong understanding of...


  • Oslo, Oslo County, Norway DailyStaffWorks Germany Full time

    Customer Support Specialist - NorwegianWe are seeking a highly skilled and customer-focused Norwegian-speaking customer support specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional technical assistance to customers, addressing their inquiries, and resolving issues in a timely and...


  • Oslo, Oslo County, Norway Cross Border Talents Full time

    Job Title: Norwegian-speaking Digital Marketing Specialist in BarcelonaWe are seeking a highly motivated and experienced Digital Marketing Specialist to join our team in Barcelona. As a Norwegian-speaking Digital Marketing Specialist, you will be responsible for identifying and applying the appropriate advertising solutions through an active collaboration...


  • Oslo, Oslo County, Norway AbbVie Full time

    About AbbVieAbbVie is a global healthcare company dedicated to discovering and delivering innovative treatments for some of the world's most complex health challenges. Our mission is to use science and our expertise to make a meaningful difference in people's lives.SalaryThe estimated annual salary for this Clinical Specialist role is between $120,000 to...


  • Oslo, Oslo County, Norway Project Program Management Full time

    Technical Support Role Overview We are seeking an Automotive Technical Support Specialist to join our MaaS Deployment team in Oslo, Norway. The successful candidate will have a strong technical background, excellent customer-facing skills, and experience with project management. This is a fantastic opportunity to be part of our autonomous driving...


  • Oslo, Oslo County, Norway Cross Border Talents Full time

    Job OverviewCross Border Talents is seeking a highly skilled Customer Support Specialist to join our team in Athens, Greece. As a Norwegian Onsite Customer Support Specialist, you will be the primary point of contact for our Norwegian-speaking clients, providing exceptional support and assistance via phone, email, and chat.


  • Oslo, Oslo County, Norway DailyStaffWorks Full time

    About DailyStaffWorksWe are a leading international company providing customer support for global brands. Our team is passionate about delivering exceptional service and creating a positive experience for our customers.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Norwegian Speaking Customer Support...


  • Oslo, Oslo County, Norway Vertiv Full time

    **Job Summary**We are seeking a highly skilled Customer Support Specialist to join our Power Solutions team. As a key member of our team, you will be responsible for providing exceptional customer service and technical support for our power systems.Key ResponsibilitiesRespond to customer inquiries and provide technical support for power systemsPerform site...


  • Oslo, Oslo County, Norway AbbVie Full time

    Job DescriptionWe are seeking a highly skilled MEDICAL SUPPORT SPECIALIST to join our team in Norway, focusing on neurology, particularly in the area of Parkinson's Disease. As a key member of our support team, you will play a vital role in ensuring our customers receive comprehensive training on our product, enabling them to use it effectively and...


  • Oslo, Oslo County, Norway ExcelRedstone Full time

    Company OverviewAt ONNEC Group, we are a leading independent technology partner and global integrator with over 30 years of experience. We have a team of 800+ global experts specializing in providing end-to-end connectivity solutions that propel organizations forward.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team in...


  • Oslo, Oslo County, Norway Patrique Mercier Recruitment Nordic Full time

    OverviewPatrique Mercier Recruitment Nordic is a leading recruitment agency specializing in placing talented individuals in exciting roles throughout Europe. Our team is dedicated to finding the perfect match for our clients and candidates alike.Job DescriptionWe are thrilled to offer an exceptional opportunity for a Norwegian-speaking customer support...