Financial Services Representative

2 days ago


Oslo, Oslo County, Norway Ria Full time

At Ria, we deliver innovative financial services that provide fast, secure, and affordable global money transfers to millions of customers worldwide. As a Financial Services Representative, you will be responsible for providing the most trustworthy, easy, and pleasant experiences for our customers. You will interact with customers face to face to receive and process all of Ria's products such as money transfers, money orders, selling and buying foreign currency.

To succeed in this role, you must have strong customer service skills and be confident in handling our customer's money in a fast-paced environment. You should also appreciate diversity and have the necessary skills to communicate effectively when resolving customer concerns.

Your responsibilities will include accurately verifying or entering the customer's information on our systems, courteously assisting customers with various inquiries, recognizing problems, issues, or complaints during queries and proposing solutions or escalating to the management team.

  • Key Responsibilities
  • Process customer transactions efficiently and accurately.
  • Provide excellent customer service and resolve customer complaints.
  • Maintain a clean and organized workspace.


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