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Customer Service Representative

1 month ago


Oslo, Oslo County, Norway JYSK Full time
About JYSK

JYSK is an international furniture retail chain with Scandinavian roots that makes it easy to furnish every room in any home and garden.

With over 3,000 stores and e-commerce platforms in 48 countries, JYSK always has a great offer and competent service nearby, regardless of how customers want to shop.

Job Description

We are looking for a Customer Service Supporter to join our team at JYSK Customer Service Center in Oslo. As a Customer Service Supporter, you will be responsible for handling customer inquiries and providing excellent customer service through various channels, including phone, email, chat, and social media.

You will be part of a dynamic and fast-paced team that is passionate about delivering exceptional customer experiences. If you are a strong communicator, flexible, and result-oriented, we encourage you to apply.

Key Responsibilities
  • Handle customer inquiries and provide solutions to their problems
  • Communicate effectively with customers through various channels
  • Work collaboratively with the sales team to resolve customer issues
  • Meet sales targets and contribute to the growth of the business
  • Stay up-to-date with product knowledge and company policies
Requirements
  • Strong communication and interpersonal skills
  • Flexibility and ability to work in a fast-paced environment
  • Result-oriented and motivated to meet sales targets
  • Ability to work independently and as part of a team
  • Basic computer skills and knowledge of customer service software
What We Offer
  • A competitive salary and bonus scheme
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Access to training and development programs
  • A comprehensive benefits package

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer experiences and have a strong desire to grow with our company, we encourage you to apply.